Services & Capabilities

Intervino is the UK’s leading personalisation eCommerce fulfilment and gifting business partner. Over the years we have partnered with both online retailers and the world’s largest Fast Moving Consumer Goods (FMCG) businesses, earning an excellent reputation based on delivering results.

Personalisation
Personalisation

Personalisation

We are able to offer an end-to-end D2C personalisation solution via a bespoke website or microsite including;

  • Website build/Microsite build
  • All associated product prototyping and pre-launch E2E test
  • Print, packaging, and gifting solutions
  • All back-end integrations including Courier Integrations, Customer Services and Merchant of Record
Bespoke Gifting
Bespoke Gifting

Bespoke Gifting

We are able to work on bespoke gifting projects and procure gift sets / gifting merchandise which we can post D2C or drop ship. These include but are not limited to;

  • Branded/Bespoke gift sets
  • Specialist gift packaging and gift boxes
  • Branded/Bespoke merchandise
  • All gifting essentials such as cards, protective packaging and transit outers
Subscription
Subscription

Subscription

  • A fully managed D2C subscription service
  • Automated re-order reminder function
  • Allocated account manager with full stock ordering authority
  • Annual stock forecasting
  • Comprehensive Customer Service solution
Fulfilment
Fulfilment

Fulfilment

  • Secure, clean and dry ambient temperature warehouse storage facility. Additional temperature-controlled facility
  • Immediate, mid and long-term storage solutions
  • Allocated account manager with full stock ordering authority
  • Full stock management and reporting
  • Integrated WMS and OMS for efficient order processing
  • Highly skilled hand pick and pack operation with obsessive attention to detail
  • Bespoke product and/or packaging assembly
  • Transit packaging and labeling for dispatch
Amazon Services
Amazon

Amazon managed services by Intervino

Intervino offers a full end-to-end managed and fulfilled Amazon D2C service. This includes the following:

  • Product listing creation, including content and imagery
  • Optimised listings for conversion and search
  • AMS Campaign setup and management
  • Amazon Prime fulfillment
  • Warehousing, storage, pick/pack and dispatch to Amazon SLAs
  • Full sales and advertising reporting
  • Customer service management
  • Returns processing